RESOURCES

In this section you can find the following resources:

  1. Ryerson Accessibility Services
  2. General Ryerson Services
  3. Community Resources
  4. Distress Resources

If you notice a resource missing, please contact access@rsuonline.ca.

Contact: RyeACCESS | access@rsuonline.ca | 416.979.5255 x 4504
 

RYERSON ACCESSIBILITY SERVICES

There are three main offices that provide Accessibility Services at Ryerson University.

RyeACCESS

RyeACCESS is student run and operated. During the fall and winter terms, RyeACCESS is staffed by three part-time students to host events, services and campaigns. Any student can get involved with RyeACCESS to help guide the work of the organisation. 

Email: access@rsuonline.ca
Phone: 416-979-5255 ext. 4504
TTY: 416-979-5095
Website
SCC213, 55 Gould Street

ACCESS CENTRE

In partnership with the Ryerson community, the Access Centre facilitates and supports accessibility and inclusion through education and academic accommodation for the diverse mix of students with disabilities in order for each to fully participate in their academic experience at Ryerson.

Email: accessfrontdesk@ryerson.ca
Phone: 416.979.5290
Website
350 Victoria Street, Office POD 61
Hours: Monday-Friday 9am-4:30pm

ACCESS RYERSON

Access Ryerson is a university wide initiative with a goal of removing barriers to the full participation of all community members with disabilities. Built on a principle of shared responsibility, Access Ryerson is comprised of four components. These include an advisory group representing students, staff and faculty from all areas of the university; a variety of working groups focused on barrier removal in specific areas; a coordinating group consisting of working group chairs and advisory group co-chairs addressing common issues, and a steering committee providing senior leadership. 

Email: hwillis@ryerson.ca 
Phone: (416) 979-5000 ext. 4144
Website

Contact: RyeACCESS | access@rsuonline.ca | 416.979.5255 x 4504
 

GENERAL STUDENT SERVICES

STUDENT ADVOCATES

As a student at ryerson University, you have the right to appeal decisions made by your professors and University administrators. If you feel that you have been wronged youshould chat with the Student Advocates at your students' union. Make sure to also check their websites for information on policies and prociedures.

Ryerson Students' Union

Student Issues & Advocacy Coordinator
416-925-5255 ext. 2322
advocacy@rsuonline.ca
Website

Continuing Education Students' Association Of Ryerson

Student Rights Coordinator
416-979-5000 ext 7056
studentrights@mycesar.ca
 
OMBUDSPERSON

If you feel that you are faced with issues dealing with unfairness but your situation does not necessarily fall into the appeals process, you may wish to contact the Ombudsperson at 416-979-5000 ext. 7450 or ombuds@ryerson.ca.

ACCESS CENTRE SERVICES

Student Forms
Adapted technologies services

Accessible format materials
Deaf & Hard of Hearing Services
Research Assistance Services
Student note-taking services

SHIFT @ RYERSON

SHIFT is Ryerson's first-year transition program for students with learning disabilities and/or ADHD. It is a dynamic, holistic, and free program, and open to students attending any university. The program is designed to orient students to post-secondary education, provide learning strategies and the opportunity to develop social connections.


COMMUNITY RESOURCES

National Educational Association of Disabled Students (NEADS)
info@neads.ca | 613-380-8065 
The National Educational Association of Disabled Students is a consumer organization, with a mandate to encourage the self-empowerment of post-secondary students with disabilities. NEADS advocates for increased accessibility at all levels so that disabled students may gain equal access to college or university education, which is their right. The Association provides information on services and programs for students with disabilities nationwide, publishes a regular newsletter, and conducts research on issues of importance to its members.

The Canadian Association of the Deaf
Voice/TTY: 1 (613) 565-2882 | info@cad.ca

The CAD provides consultation and information on Deaf needs and interests to the public, business, media, educators, governments and others. We conduct research and collect data regarding Deaf issues; issue reports on these studies; and provide expertise on them; develop and implement pilot programs.

Canadian Association for Community Living (CACL)
inform@cacl.ca | 416-661-9611
CACL is a national member of Inclusion International, the international federation of associations working to advance the inclusion and human rights of people with intellectual disabilities and their families.

The Canadian Federation of Students-OntarioStudents with Disabilities Constituency
federation@cfsontario.ca | (416) 925-3825
The Canadian Federation of Students (CFS) represents more than 600,000 students nationally and 300,000 provincially. Both the national and provincial components include spaces for students with disabilities to develop and give feedback on campaigns and services oif the CFS.

Citizens With Disabilities-Ontario (CWDO)

Citizens With Disabilities - Ontario (CWDO) actively promotes the rights, freedoms and responsibilities of persons with disabilities through community development, social action, and member support and referral.  Our primary activity is public education and awareness about the social and physical barriers that prevent the full inclusion of persons with disabilities in Ontario.

Disabled Women's Network-Ontario (DAWN)
dawnontario@sympatico.ca
DAWN Ontario is the only provincial, feminist cross-disability organization in Ontario providing leadership in advocating for Inclusion and Equality of Women with DisAbilities.

Learning Disabilities Association of Ontario
416-929-4311 | karenq@ldao.ca

LDAO’s mission is to provide leadership in learning disabilities advocacy, research, education and services and to advance the full participation of children, youth and adults with learning disabilities in today’s society.

Mad Student Society
outreach@madstudentsociety.com

The MSS Mandate is to build a community of Mad Students that engages in peer support and advocacy for Mad Students in institutions of post-secondary and adult education. 

A Legal Resource Cenre for Persons with Disabilities (ARCH)
Voice: 416-482-8255 ext.229 TTY: 416-482-8255

scibert@lao.on.ca
ARCH provides a range of legal services to people with disabilities who live in Ontario, disability advocacy organizations, and the legal profession. The information available on this website is not intended to be legal advice.

Ontario Alliance of the Deaf (ORAD)
info@orad.ca
Ontario Rainbow Alliance for the Deaf (ORAD) is a not for profit organization serving Deaf, deaf, deafened, hard of hearing and hearing people who are LGBTTIQQ2S* communities in the Province of Ontario.

Ontario Society (Coalition) of Senior Citizens’ Organizations (OCSCO)

ocsco@ocsco.ca | 416-785-8570
OCSCO's mission is to improve the quality of life for Ontario's seniors through offering education programs, policy and research, information, referral, counseling, research materials, outreach and support, self-help and vounteer programs.


Schizophrenia Society of Ontario

1 (800) 449-6367
130 Spadina Avenue, Suite 302 Toronto
SSO make a positive difference in the lives of people, families and communities affected by schizophrenia and psychotic illnesses.

STEPS for Youth Program - Mental Health Services at St. Michael's College
416-864-6060 | steps@smh.ca

The Starting Treatment Early for Psychosis Service (STEPS) for Youth program is designed to provide early intervention services for youth aged 16 to 23 experiencing signs and symptoms of what may be a first episode of psychosis.

Contact: RyeACCESS | access@rsuonline.ca | 416.979.5255 x 4504
 

DISTRESS RESOURCES

If you are experiencing distress:

1. Talk to a trusted friend, family member, or if you would rather not speak to someone you know personally, follow these steps: If you are on campus: dial 80 on internal phones for emergency services and the "yellow button" on Bell Phone

2. Call the Centre for Student Development and Counselling @ 416.979.5195 to book an on-call counselling session; call Good2Talk (which is Kids' Help Phone for university students) @ 1.866.925.5454 to speak with a counsellor; call the police department so an officer can speak to you and if necessary take you to an emergency departmen

3. Call a mobile crisis team:

DOWNTOWN at St. Michael's Hospital
located at 30 Bond Street, Toronto, Ontario M5B 1W8 @ 416.864.5346

EAST END at the Scarborough Hospital
located at 3050 Lawrence Ave E  Scarborough, ON M1P 2V5
(416) 438-2911 or alternative phone numbers


WEST END at Credit Valley Hospital “CVH”
located at 2200 Eglinton Avenue W. Mississauga, ON L5N 2N1

  • Adult Outpatient - 905-813-2398
  • Child and Family - 905-813-2396
  • Day Therapy - 905-813-2398
  • Eating Disorders - 905-813-4505
  • Psychology Support - 905-813-2388
  • Schizophrenia - 905-813-2371

TRILLIUM HEALTH CENTRE, part of CVH
located at 100 Queensway W. Mississauga, ON L5B 1B)
Crisis Intervention Team @ 905.848.7495

NORTH YORK at North York General Hospital
(416) 756-6000
4001 Leslie St. Toronto, ON M2K 1E1

SUNNYBROOK HOSPITAL
2075 Bayview Ave  Toronto, ON M4N 3M5 
(416) 480-6100

OTHER DISTRESS LINES & CENTRES

Toronto Distress Centres

(416) 408-4357 or 408-HELP

Telecare
 416-920-0497

Languages: Mandarin & Cantonese 

Contact Centre Telecare Peel
905-459-7777, 24 hrs/day

Languages: English, Punjabi, Hindi, Urdu, Spanish, Portuguese

Warm Line, Progress Place

416-960-9276 or 416-960-WARM, Monday to Sunday, 8pm to 12 midnight

Distress Centre Peel

905-278-7208, 24 hrs/7 days

Durham Crisis Line

905-666-0483, 24 hrs/7 days

North York/ Etobicoke:

Mental Health crisis response program 416-498-0043

Provided by St. Elizabeth Health Care 24 hours/ 7 days Service borders: South to the lake to Jane, to Eglinton, Eglinton east to Victoria Park, north to Steeles, and west to Hwy 427

St. Joseph’s Hospital Mobile Crisis Team via Police Department (911) 24/7 service, accessible through police (no direct number). 

Scarborough/East York:

Scarborough Hospital Regional Mobile Crisis Team 416-495-2891.

211 Toronto  – Crisis/Emergency Services
 

Links to agencies that may provide emergency/crisis services. Directory of community, government and social service agencies in the GTA. Ability to link to agency by keyword, topic or A-Z index.

York Region:
 

Community Crisis Response Service, Distress Centre, 905-310-COPE (2673)

Peel Region:
 

Mobile Crisis of Peel 905-278-9036, 24/7 day crisis response for the Peel Region (Mississauga, Brampton, Caledon.)

Immediate telephone support emergency or respite housing and hospitalization if needed

Credit Valley Hospital – Mobile Crisis Team
905-813-4141.

Hours: Monday-Friday, 9:00 a.m. to 11:00 p.m. and Saturday, Sunday and Statutory holidays, 11:00 a.m. to 11:00 p.m.

Hamilton:

St. Joseph’s Hospital Crisis Outreach and Support Team (COAST) 
905-972-8338
24-7 service, covers Hamilton community

Durham:
Durham Crisis Services – Mobile Team 

905-666-0483, 
24 hrs/ 7 days; 8 crisis beds available.

Halton:
Crisis Outreach and Support Team (COAST) 1-877-825-9011

Covers: Oakville, Milton, Georgetown, Acton and Burlington

Scarborough Hospitals Regional and Hospital Based Crisis Program 
416-495-2891
Hours: 24/7 at the General campus, 8:30am – 11pm at the Grace campus.

A multi-disciplinary team who provide effective and timely intervention to individuals who have urgent mental health needs staffs these programs.

Located at both General and Grace Campus's Emergency Departments.
Outpatient assessment and intervention is available for individuals who do not require an immediate Emergency Department visit but who may need services within a 24-48 hour period. You may access this service by calling our Mobile Crisis Program at (416) 289-2434.

Mississauga 
Trillium Crisis Team  

905-848-7495
Assessments and counselling to adults who are experiencing a mental health crisis. Referrals: those in crisis, their families and friends, community agencies, family physicians, specialists, schools, etc.

Contact: RyeACCESS | access@rsuonline.ca | 416.979.5255 x 4504

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