Health & Dental Plan

Health & Dental Plan Online Opt-Out Update


Please note the Fall 2014 opt-out online application refunds will be processed as a bank direct deposits. Yesterday, we promoted that direct deposit refunds will be issued by this coming Monday, November 10. However, our provider has notified us that they will not be able to issue any direct deposit refunds until next Monday, November 17. 

Therefore, the new date for direct deposit refund issuing is MONDAY, NOVEMBER 17. We apologize for the inconvenience. 

However, students that opted-out manually in-person by the extended deadline of Friday October 10 at 6pm, can still pick up their cheques starting MONDAY NOVEMBER 10 with a Ryerson One Card at the Member Services Office.

Member Services Office hours are Monday to Thursday 8:30am - 8pm, Fridays 8:30am - 6pm and Saturdays 11am - 5pm. We are located in Main Lobby of Student Centre at 55 Gould St.

ALSO: Any first-year or new students, or students that have added dependents who will remain on the plans with Green Shield, will have their accounts activated effective FRIDAY NOVEMBER 7. Apologies for this delay. 

We thank you for your patience and will continue to update you promptly as we go through this transition period. 

For additional questions or concerns, contact RSU’s Health & Dental plan Administrator Dawn Murray at or 416-979-5255 x2311.

Contact Us for Support

RSU Health & Dental Plan Administrator

In Person: Member Services Office, Student Centre (SCC) lobby, 55 Gould Street

Phone: 416.979.5255 x 2311


Green Shield Customer Care: 1.888.711.1119

Green Shield Website:


While every effort has been made to ensure the information presented on our website is accurate in its entirety, in the event of any discrepancy between the information herein and our contract with the insurer, the terms of the contract will apply.